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faq
Check-in time typically begins in the afternoon, usually around 3:00 PM local time. However, this can vary depending on the hotel's policies and availability. It's always a good idea to check with the hotel in advance to confirm the exact check-in time for your reservation.
Early check-in is often subject to availability and may incur an additional fee. Some hotels offer the option to request early check-in when making a reservation or by contacting the front desk on the day of arrival. It's best to inquire about early check-in options ahead of time to ensure a smooth arrival experience.
Amenities can vary depending on the hotel, room type, and location. Common amenities may include complimentary Wi-Fi, toiletries, coffee/tea-making facilities, and access to fitness centers or swimming pools. Some hotels may also offer additional perks such as complimentary breakfast, evening receptions, or airport shuttle services.
Many hotels offer the option to request specific room preferences, such as a higher floor for a better view or a non-smoking room. While requests are typically accommodated based on availability, it's a good idea to communicate any preferences or special requirements when making your reservation to ensure a comfortable stay.
Hotels strive to accommodate special requests to ensure all guests have a pleasant and comfortable stay. Whether you have dietary restrictions, mobility concerns, or other special requirements, it's best to communicate these needs in advance when making your reservation or contacting the hotel directly. This allows the hotel staff to make necessary arrangements to meet your needs.
Cancellation policies can vary depending on the hotel, room type, and booking method. Some hotels offer flexible cancellation policies with no penalty if canceled within a certain timeframe, while others may have stricter policies with penalties for late cancellations or no-shows. It's important to review the hotel's cancellation policy carefully before making a reservation to understand any potential fees or restrictions.
Depending on availability, you may be able to extend your stay at the hotel. It's best to inquire about extending your reservation as early as possible to ensure availability, especially during peak travel periods. Hotel staff are usually happy to assist with extending your stay and can provide information on rates and availability for additional nights.
Hotels prioritize the health and safety of their guests and staff and may have implemented various measures in response to current health concerns. These measures may include enhanced cleaning protocols, social distancing guidelines, contactless check-in/out options, and the availability of hand sanitizer stations throughout the property. It's a good idea to inquire about the hotel's specific safety measures when making a reservation or upon arrival to ensure peace of mind during your stay.
Get away from the hustle and bustle of the city & venture into wilderness safely from Shale hotel.
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